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Managing healthcare can feel overwhelming, whether you’re facing a new diagnosis, planning a discharge, or helping someone you care about.

GuideWell Patient Advocates provides nurse-led support in Maryland and virtually. We help you understand your options, communicate with providers, coordinate care, and navigate Medicare appeals.

You can start with a one-time consultation or get ongoing help following through on next steps.

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Our Services

Patient Advocacy

Care Management

Transitions of Care

Insurance appeals

Learn more about Medicare appeals

Psychiatric Navigation

Concierge Nursing

What Our Clients Are Saying

Google
amy gerwitz profile picture
amy gerwitz
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As a nurse, working in Carroll County with 30 yrs experience, I reached out to Ashley for ideas/guidance in dealing with a family medical situation. I wanted to make sure we are doing everything we can for a positive outcome. I did worry that Ashley wouldn’t provide us with enough ideas/support to be worth the money. I was so wrong! Ashley is AMAZING!! She provided us with so much good information and insight. She also gave us recommendations for improved safety in the home. My husband and I are so glad we contacted Ashley and are making changes to improve our family member’s care at home. We 150% recommend Ashley, she is absolutely worth the money!
Google
Heather Carlisle profile picture
Heather Carlisle
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I called and spoke with Ashley about my experience navigating through the medical world through my pregnancy, and even though I was not in a position to hire her and work with her company, she still took the time to listen to my experience and concerns and even provided some local resources that I could reach out to and work with for additional guidance and support. That she took that time, even knowing I couldn’t work with her, means so much and I highly recommend anyone to work Guidewell Patient Advocates!!
Google
Ava Bryant profile picture
Ava Bryant
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Soooo knowledgeable from every aspect! She is just the sweetest and is full of resources, her own experiences, and is full of suggestions. Definetly feeling less stuck because of her! This was all the things I got from the consultation! Will be keeping in my back pocket as a resource for later🤩
Google
Young Kim profile picture
Young Kim
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When my brother-in-law was in a serious car accident and suffered a traumatic brain injury, our family was overwhelmed, scared, and completely in the dark about what to expect. The doctors weren’t giving us much clarity, and we felt helpless. That’s when we reached out to GuideWell Patient Advocates. From the very beginning, Ashley was compassionate, knowledgeable, and incredibly responsive. She provided us with a thoughtful list of questions to ask the medical team — things we never would have thought of on our own — and gave us realistic, clear guidance on what to expect during such a critical time. She never promised false hope, but instead helped us feel more informed and empowered. We’re so grateful for Ashley’s guidance and highly recommend her to anyone navigating a medical crisis and need an expert advocate on their side.
Google
Joanna Pahl profile picture
Joanna Pahl
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Ashley was very helpful in answering questions about some of the confusing legalities in paperwork. She was extremely responsive and knowledgeable and provided resources for lawyers in this field of work.
Google
Catherine profile picture
Catherine
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I can not express how much Ashley has helped! She is so knowledgeable, caring and passionate about helping navigate the crazy healthcare system.The money is worth having a conversation 100%. Ashley is helping navigate care with me for my grandfather and I couldn't be happier. You honestly don't realize how many things go into caring for a loved one. I have been having problems with the hospital and discharge and Ashley knew exactly something was off and she was absolutely right and has led to an appeal because of the information Ashley gave me. Without that information I wouldn't have known that things were not going how they're supposed to. Caregiving is not an easy task and you feel alone 99% of the time but Ashley makes you not feel alone and will find the plan of action to resolve your issue. She has absolutely been more of a help than what was given to me from the provider. ❤️
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Rhiannon DiMaggio profile picture
Rhiannon DiMaggio
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Early in my pregnancy, I experienced some concerning abdominal discomfort. Although my doctor initially reassured me that everything was normal, I still felt uneasy. I reached out to Ashley, who quickly advised me to seek immediate medical attention. Thanks to her guidance, I received the urgent care I needed. I’m truly grateful for her prompt and knowledgeable support.
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